We have a 24 hour cancellation policy for eggs & milk
If you cannot make it to your pickup appointment, that is okay! We just ask that you please follow our cancellation policy below. It helps keep things running smoothly.
We require a 24-hour cancellation notice prior to the scheduled pick-up time. No-shows will be required to pay for their order before they will be permitted to order again.
Most of the time I have customers on a waitlist, and last-minute cancellations means another customer misses out.
We understand that emergencies come up and are willing to work with you if you are inside the 24-hour window. Please reach out to Jenny directly (515-525-8694) if you have an emergency come up. Please understand that repeated last-minute cancellations will result in being asked to pre-pay when ordering.
We greatly appreciate our customers and potential customers taking the time to read through our policies.
